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IT System Maintenance

IT System Maintenance

core3 provides professional application maintenance services to our customers willing to achieve high levels of SLAs, while maintaining reasonable OPEX spending.

We are responsible for maintenance of mission critical systems for our customer (mostly telecom operators). Our dedicated maintenance team operating in 24x7 mode provides full coverage of incident/problem management, technical release management and deployment, service monitoring, service validation and testing and others. We provide both reactive and proactive maintenance services. 

We provide services conforming to ITIL and ISO/IEC 20000 standards.

While our team expertise spans different technologies, our core area of focus is middleware - EAI, BPM and other platforms, with most significant experience with Webmethods, TIBCO and J2EE technologies.