Over 20
Telco Projects Delivered

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High level process and requirements analysis for all major BSS systems

We are regularly contracted to provide consulting services for high level process and requirement analysis for all major BSS systems and we were responsible for preparation of RFP’s based on the results during startup of Mobile Operator (CRM, Billing, Order Management and Business Intelligence).

Definition of Trouble Ticketing processes across the company

We were responsible for building complete solution for Trouble Ticketing processes (covering network TT, IT TT and complaints) to a newly launched Mobile Operator covering all customer segments. Consulting covered:
·      Requirements gathering across the company
·      Building business processes
·      Detailed technical design
·      Analysis of available products based on gathered requirements
·      Implementation based on Jira technology
·      Trainings for over 100 end-users
·      Support for the solution

Implementation, support and maintenance of middleware solution – B2B Integration Software

Delivered middleware solution is a custom mediation application integrating two complex systems via WebService interfaces. Thanks to our product, two QA  (Quality Assurance) Systems belonging to major telecommunication service providers, can transparently communicate with each other despite significant differences (capabilities, complexity, asynchrounous vs synchronous communication).
Middleware provides custom and extensive field mapping between exchanged messages. Usage of Java mapping library Dozer, adds flexibility to most frequently changed parts of application. Middleware introduces Quartz scheduler to assure retry mechanism for sending messages. Each transaction is persisted into database. Product is provided in a clustered environment of both database and application server, that guarantees High Availability and Fault Tolerance of this solution.

Log processing system implementation

We delivered the solution for high performance log processing. It provides parsing logs from intercepted UDP messages. Main feature of the solution is the capability to parse up to 150 000 logs per second per process instance.

Design of provisioning system customizations

We provided technical design for further customizations of EMA provisioning system used in Major Polish Mobile operator. The solution to support emergency calls on IMS platform.

Implementation of a system supporting bidding processes related to Network roll-out

We were responsible for implementation of a system supporting bidding processes related to Network roll-out. Implementation based on new bespoke web application framework purchased by PTC. We were a first external company to implement a production solution based on the framework and apart from the implementation itself, the customer asked us to provide consultancy on further development and expansion of the solution.