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Friday, 21 September 2012 16:03

Project Management Office Process Definition

We were responsible for implementing Project Management and Purchase Order Processes across the company. After requirements gathering and analysis, we chose together with the client Atlassian Jira as a product for the implementation. We delivered the whole solution along with integration with 3rd parties.

Published in Projects

We were responsible for building complete solution for Trouble Ticketing processes (covering network TT, IT TT and complaints) to a newly launched Mobile Operator covering all customer segments. Consulting covered:
·      Requirements gathering across the company
·      Building business processes
·      Detailed technical design
·      Analysis of available products based on gathered requirements
·      Implementation based on Jira technology
·      Trainings for over 100 end-users
·      Support for the solution

Published in Projects